Evri returns without a printer: QR codes and ParcelShop steps

For an eligible Evri retailer return in the UK, you can use a ParcelShop with a Print In ParcelShop device to print the return label from the QR or authorisation code supplied by email. Check the retailer’s return method and the location’s printing facility before travelling. Evri’s returns instructions.

Evri’s return page asks customers to find the retailer and provide the requested order details before selecting a return method. The methods and information needed depend on that return. Evri return booking guidance.

Our recommendation is to keep the retailer’s return confirmation beside the order record. Check that it describes the item you intend to send back and that the destination and carrier match the instructions. Do not buy an unrelated outbound delivery merely because the original order arrived with Evri.

Evri says most ParcelShops have printing devices. Its Print In ParcelShop instructions describe choosing a code instead of a label and scanning or entering that code at the device. A shop partner can help if there is a problem. Evri’s printing guide.

1. Complete the retailer-approved return process and save the relevant code.
2. Choose a location showing the required printing facility and check its opening hours.
3. Pack and seal the parcel, keeping the code available on your phone or in the supplied format.
4. At the device, use the code for that specific return to print the label.
5. Check the label against the return confirmation, attach it securely and complete the handover.
6. Keep any handover receipt and return tracking reference with the order.

The checks in this sequence are our editorial recommendations. If you have several returns, handle each package and its code together. A simple order-reference note beside each packed item can help avoid attaching one retailer’s label to another retailer’s goods.

Evri’s published guidance is not uniform across all pages. Its general locker-sending FAQ says many lockers can print labels from booking QR codes. Its retailer-returns page still tells customers to print and attach the label for locker returns and courier collections. General locker advice; specific returns advice.

We therefore recommend following the instructions attached to your actual return. Do not infer that every locker or return QR code supports on-site printing. If the booking does not clearly confirm that option, choose a confirmed Print In ParcelShop location or ask the retailer before making the trip.

These are troubleshooting recommendations, not a promise of refund timing. Keep the retailer’s refund decision separate from the evidence that you handed over a parcel.

For help after handover, see our Evri tracking and contact guide. Check our Evri liquids restrictions guide before returning liquid products. The Evri hub and Evri guides category provide related help.

Sources checked on 8 November 2026. Independent Parcel Insider guide for UK readers. Illustrative archive photo “Evri Truck” by Bill Nicholls, via Wikimedia Commons / Geograph, taken in Garford on 19 May 2026. Photo and displayed crop licensed CC BY-SA 2.0. Resized and cropped for display. It does not show a returns drop-off.